SERVICES
Audio Video Crafts manages, coordinates, and designs all technical criteria for each project, whether it be a full-home renovation or one-room installation. From pre-construction client design meetings, onsite progress checks at various stages, completing final punchlist items, to tutorials with the clients on how to use their system, Audio Video Crafts will be with you every step of the way.
AVC SERVICE PLANS
Our commitment to excellence goes beyond project completion and we view every installation as the start of a long-term partnership. Our service plans provide continued support, system updates, and expert assistance to ensure your smart home remains efficient and evolves with your needs - today and into the future.
BASIC
Included with AVC System
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Phone and email support Monday-Friday 7am-7pm
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Remote troubleshooting support and diagnostics with eligible systems
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On-site service visits are billed hourly as needed
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Standard scheduling within 3-5 business days
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Includes 1-year warranty on labor and all new equipment after system is installed
PREMIUM
$275 per month
$3,000 Renews Annually
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24/7 phone and email support
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Priority scheduling within 1-2 business days
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Bi-annual system maintenance visits to update all devices and equipment firmware
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Proactive remote system diagnostics and troubleshooting support
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Annual system report outlining previous years services received and analysis of general health of equipment.
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Loaner equipment replacements
PLATINUM
$600 per month
$7,200 Renews Annually
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24/7 phone and email support
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Priority scheduling within 24 hours
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Quarterly system maintenance visits to update all devices and equipment firmware
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Discounted service visit rates
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Discounted equipment upgrades
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Proactive remote system diagnostics and troubleshooting support
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​Annual system report outlining previous years services received and analysis of general health of equipment.
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Loaner equipment replacements
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